Privacy policy
Sticklens.com is run by Brandshops (part of Brandmates), Zuiderkade 3, 1948 NG Beverwijk, the Netherlands. We respect the privacy of everyone who visits our website and treat the personal information you give us confidentially. This policy explains which data we collect and why.
Which data we use
When you place an order we process your name, address, email address, phone number (optional) and order details. We need these to deliver your order, send you the order confirmation and track & trace, and handle any return or question. Payments are handled by our payment provider; we do not store your card details.
If you contact us via the contact form, email or WhatsApp, we use your details only to answer your question.
Who we share data with
We only share data with parties that need it to carry out your order: our payment provider, our fulfilment partner and the carrier (PostNL or DPD). We never sell your data.
Cookies
We use functional cookies that the shop needs to work, such as for your shopping cart. With your permission we also use analytics and advertising cookies to measure how the website is used and to improve our advertising. You can change your choice at any time via the cookie settings link at the bottom of every page.
How long we keep data
We keep order data for as long as required by law, which in the Netherlands is 7 years for tax purposes. Other data is deleted when it is no longer needed.
Your rights
You have the right to access, correct or delete your personal data, and to object to its use. Send your request to [email protected]. You can also lodge a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens).
Security
Your personal data is processed in a secure web environment with an SSL certificate.
Disclaimer
We take great care over the content of this website. Even so, the information published here may be incomplete or inaccurate, and no rights can be derived from it. If you spot an error, let us know and we will correct it as quickly as possible.
Always shipped within 1 working day
Order before 1 pm on a working day and your package leaves the same day. Shipping from € 3 within the EU.