Right of withdrawal

As a consumer you have the right to cancel your order within 14 days of receipt without giving a reason. This is also called the statutory cooling-off period.

Would you like to use your right of withdrawal? Click the button below and follow the steps.

Once we have received your withdrawal request, we will process it. If the withdrawal falls within the statutory period, you will receive information about how your return or cancellation will be handled. The cost of returning the item is for you.

Please note: for hygiene reasons, the right of withdrawal does not apply to stick-on lenses whose sealed packaging has been opened after delivery.

Read more on our returns page.